FAQs
How long does your repair service take?
The total time of work depends on the complexity of the work, however, our experienced craftsmen spend an average of 1 hour on repairs of medium complexity, sign up and book time that is convenient for you.
Do I have to pay separately for diagnostics and repairs?
No repair cost is included in the cost of diagnostics, if you need time to think, then we will only charge $70 for diagnostics, and later if you decide to repair a node that was diagnosed, $70 taken for diagnostics will be deducted from your amount
Where do you source replacement parts?
We have signed contracts with authorized licensed distributors who can provide spare parts at a great price and in the shortest possible time.
Which payment methods do you accept?
We accept cash, credit cards and checks.
How does the whole procedure go from diagnosis to repair?
Let's start with the fact that you fill out an application or sign up for repairs by phone, a day convenient for you is assigned to perform diagnostics, all information on the case is transferred to the technician. After the diagnostics, the technician provides a breakdown report and sends information to the office if a spare part needs to be replaced - the part manager reports the cost of work and spare parts. If the technician has these parts in stock, he can start repairing immediately. If you need to wait for a spare part, after receiving the spare part, the office manager will call and make an appointment at a convenient time for you. Later, a technician comes and installs the part.